Showing posts with label Questar. Show all posts
Showing posts with label Questar. Show all posts

Monday, October 19, 2020

Questionable DOE contracts to be voted on Oct. 21 by the PEP, concerns about DOE lack of compliance with student privacy law & ongoing issues about PEP process & lack of training

 I sent this memo to the members of the Panel for Educational Policy last week; questions about their busing contracts, DOE's lack of compliance with the state student privacy law by failing to post their district data privacy policy and contracts with vendors that have access to personal student data, and problems related to PEP governance.   

Update on busing: After this memo was written, it was also revealed that the DOE is planning purchasing Reliant bus company, for an unknown amount, acquiring one thousand buses and thousands of new employees, with ongoing considerable costs to the DOE budget. As I said to the NY Post, this move raises all sorts of questions, including how can the city afford this in the face of huge budget shortfalls? And why are they adding more city employees while threatening to lay off thousands of others? 

Update on the Covid testing contracts:  As of Friday 10/16/20, DOE has now posted the three vendor Parent Bill of Rights agreements here,  after we and others urged them to do so.  We still have concerns about the provisions regarding deletion of the personal student data portions in their Parent Bill of Rights, which do not clearly state when the data is to be deleted and thus do not appear to comply with the state student privacy law Education Law 2D, or regs, which fully came into force January 2020.  There still are no contracts or PBOR posted on the DOE website for the 75+ ed tech companies that DOE has acquired and encouraged teachers to use, many of which also have access to personal student data.

The meeting of the PEP contract is Monday Oct. 19 at 11 AM today; you can see livestream here.  Meeting of the PEP is Wed. Oct 21 at 6 PM; more info including agenda here.  The agenda has a link to the proposed contracts.  You can listen or sign up to speak starting at 5:30 PM here.

Sunday, October 4, 2020

Millions in DOE contracts awarded for buses even if they're not running & scoring guides for tests that may never be given

 


As Sue Edelman reports in today's NY Post, last week the PEP approved the extension of contracts with busing companies through 2025 that will guarantee them 43% of the full amount -- amounting to more than $500 million per year ---whether buses are running or not.  

The  DOE also agreed to pay $106 million for May and June when buses were unused, which they say is 40% of the regular cost of busing for those two months.  This is less than the 85% that they originally planned to pay before we sounded the alarm last April about these contracts, at a savings of more than $100 million, but is still far more than they had to hand over.  

These contracts, like many others, contained a force majeure clause, which would allow all payments to be stopped in case of a pandemic, as a letter last spring from the NYC Comptroller pointed out. The NY Post article doesn't reveal what the DOE paid for the six weeks in March and April when the schools were also closed and buses weren't running, but one can assume DOE paid these companies the full contracted amount of more than $130 million per month during this period.

As I am quoted in today's article, the decision of the DOE to guarantee these payments, starting this year through 2025, seems extremely imprudent, especially given the huge dip in revenue the city is experience which may lead to even more budget cuts to our schools and their staffing: 

"Without more transparency about the rationale for these controversial contracts, it is impossible to know why the DOE is willing to sacrifice up to half a billion dollars per year in taxpayer money to busing companies through 2025, whether their buses are running or not,” Haimson said. “This seems highly irresponsible, especially given the fiscal crisis NYC is facing, which could lead to years of damaging budget cuts to our schools.“

Already today, the Mayor announced that in nine zip codes in Brooklyn and Queens, 100 public schools and 200 non-public schools (for which we also pay for busing) will be closed for at least the next two weeks.  More schools very well may close in the coming weeks, and yet the city will have to pay a minimum of more than a half a billion this year to the bus companies whether they are transporting students or not. 

Last spring, when we alerted reporters to the fact that the PEP was about to vote on renewing contracts with these companies which called for full payment even after the school buildings had been closed, the DOE pulled the contracts from the PEP meeting and restarted negotiations.  Then the bus companies started promulgating scare stories, warning if payments halted, neither the buses or their drivers would be ready to restart this fall.  One should note that doesn't appear to have happened.  The bus unions also warned of extreme economic damage to the drivers, but instead they went on unemployment, which at $600 per week through July may have surpassed their usual wages. 

Other wasteful contracts if less expensive were approved by the PEP last week.  One of them involves more than $800,000 in payments to Questar, the company which administers the state exams, for ELA and Math scoring guides for the years 2019-2020 as below.


What's wrong with this contract, aside from its excessive amount (couldn't these materials be provided online rather than printed and shipped ) and the way that it was authorized months after the period when it supposed to begin?  

No scoring or testing was done last year, because these exams were cancelled during the pandemic.  The DOE document says that "Questar had printed about 65,000 Scoring Guides for the  ELA  exams  scheduled  for  March  2020" whose cost DOE now apparently intends to pay for and use in 2021.  

If the exams aren't given in 2021, the document explains: 

Additionally, the requested term is for three years in case the upcoming state exam is suspended in spring 2021 until spring 2022; in this scenario, the three-year term allows the vendor to store and reuse the printed ELA scoring guides, saving additional costs, for the spring 2022 administration.

However, what the DOE doesn't mention here is that if exams are given in the spring of 2022 they may well be developed and administered by an entirely different company, as the state's contract with Questar lapses this year. 

In fact, the NY State Education Department has issued a new RFP, with bids due Nov. 24, for a new vendor to produce the state exams starting in 2021-22.  

There have been repeated problems with Questar's administration of these exams, including a student data breach in 2017, and computer crashes in many districts in 2018 and 2019.  In 2019, so many students were unable to upload their responses that the state cancelled the second day of computerized ELA testing.  As a result, Bob Lowry, president of the New York State Council of New York Superintendents, said they had serious doubts that Questar would ever properly do its job:

“We urge the State Education Department to immediately reevaluate its contractual relationship with Questar Assessment and undertake an aggressive review of the errors which have occurred during administration of this year’s assessments so that our students are never again subjected to such unacceptable experiences.

So why did DOE signing contracts for nearly a million dollars with Questar through 2022 for scoring guides for exams that may never occur? It is inexplicable.

Tuesday, April 2, 2019

Widespread problems with state exams once again; should Questar be ditched?



gif h/t Chris Cerrone

Widespread problems with the computer-based state testing are being reported throughout the state today. This affected fifth graders in about nine NYC schools according to Pat Willens of WNYC.

In the morning, the NYS Education Department advised schools not to start students on computer-based testing today if they hadn't already begun to do so:
Good Afternoon,

    Here is a statement on the Computer Based Grades 3-8 ELA Assessments that can be attributed to Emily DeSantis, Spokesperson for the Department: “Questar's computer-based testing system experienced delays at some schools this morning. We are in contact with schools across the state and are keeping them informed. Despite these intermittent delays this morning, more than 60,000 test sessions have already been submitted today. All student data is automatically saved on the local device. We are advising schools that have not yet started testing today to have students begin tomorrow. We have a nine-day testing window to allow flexibility for all CBT users to have the best testing experience.”


Later in the day, they put out this statement:

FOR IMMEDIATE RELEASE April 2, 2019

STATEMENT FROM EMILY DESANTIS, EDUCATION DEPARTMENT SPOKESPERSON

In light of reports of Computer Based Testing (CBT) technical difficulties from the field, NYSED has designated tomorrow as a CBT non-testing day. Therefore, there will be no CBT testing tomorrow. 
NYSED expects seamless administration of its CBT program and we will use this time to work with Questar to ensure the system will operate smoothly when CBT resumes. In addition, NYSED will work with schools to provide guidance on how to resolve outstanding issues with today’s CBT administration.
We thank our districts and schools for their incredible support and patience as we work through these issues.
Questar reports more than 84,000 testing sessions were submitted today. Questar has dispatched additional staff around the state to provide technical assistance to schools.
To provide additional flexibility to schools, NYSED has extended the testing window for CBT ELA.

According to the Rochester Democrat and Chronicle, "In an emergency conference call with state assessment directors, department officials described the problem as "essentially an overload of students across the state seeking to submit their e-assessments at or near the same time, causing significant upload and submission issues."

Meanwhile, NYSUT, the state teachers union, released the following statement:

CONTACT:
NYSUT Media Relations
518- 213-6000 ext. 6313
Email: mediarel@nysutmail.org

FOR IMMEDIATE RELEASE
NYSUT demands state action amid more computer-based test issues
ALBANY, N.Y. April 2, 2019 - New York State United Teachers today released
the following statement on reported issues with this year's computer-based
tests for students in grades 3-8:
"Students across the state are barely 24 hours into this year's
computer-based testing period for grades 3-8, and we already are receiving
reports of widespread computer failures similar to the issues that created
havoc in 2018. Despite claims to the contrary, clearly the state has not
taken the actions needed to ensure that technological issues will not unduly
burden students taking these already flawed state exams on computers. The
state must immediately halt computer-based testing to ensure that our
children will not be penalized because of the mistakes adults have made in
rolling out this faulty system."
 
The NY state PTA also spoke out and recommended that the contract with Questar be reconsidered, as well as the move to expand computerized-testing, which the Commissioner has a goal to fully adopt by 2020:


I say enough is enough! Questar bandwidth problems also occurred last year, which the Commissioner Elia called "inexcusable." Not to mention, a breach of student data.  All that added to the fact that, according to most teachers, the tests themselves continue to be of very low quality.
In Tennessee, Questar was fired because of continued technical problems, and soon after, their State Commissioner left.  The NY Board of Regents should consider following Tennessee's example, in both cases.
Please leave a comment below about what you as a parent were told by your child about the state exams this week.  Also teachers let us know what you experienced yesterday and today, either with computerized testing or paper-and-pencil tests, and whether you think these exams should be ditched and given over to another vendor.  thanks!